 
Customer Relations Program (CRP)
UT Athletics is eager to serve the many fans who visit our facilities on gamedays. If you need assistance before, during, or after a game, the Customer Relations Program is here for you. CRP is present at all home football and volleyball games, as well as all baseball and softball weekend series and tournaments. Below is a list of some of the services available through CRP:
For more information, please call (512) 471-7323 or email CRP@athletics.utexas.edu. FOOTBALL
CRP shuttles at football run five designated routes, associated with five specific gate locations -- Gates 1, 7, 16, 27 and 32. In addition, a stadium loop shuttle rotates between all gates, pregame and postgame. This shuttle service gives priority to fans who may be mobility, hearing, or visually impaired. To ride the shuttle to the stadium, look for our clearly labeled golf carts at any point along the route. Attract the attention of the driver, who will be happy to come pick you up. The stadium loop route runs clockwise around the stadium block during this period. Pregame shuttles run three hours prior to kick off through the middle of the first quarter. To ride the shuttle away from the stadium, locate labeled golf carts in the waiting area outside of Gates 1, 7, 16, 27 or 32. The stadium loop route runs counter-clockwise around the stadium block during this period. Postgame shuttles run from the beginning of the fourth quarter until one hour after the game ends. CRP also staffs information stations located inside Gates 1, 7, 16, 27, 28 and 32. A CRP representative is available to answer questions, provide stadium maps and distribute Tag-A-Kid wristbands. The free Tag-A-Kid wristband provides contact and seat information for your child, in the event that he/she gets separated from your group. VOLLEYBALL CRP shuttles at volleyball run from Brazos Garage and the parking areas surrounding Gregory Gym before and after each home game. This shuttle service gives priority to fans who may be mobility, hearing, or visually impaired. To ride the shuttle to the stadium, look for our clearly labeled golf carts. Attract the attention of the driver, who will be happy to come pick you up. Pregame shuttles run one hour prior to game time through the middle of the first set. To ride the shuttle away from the stadium, locate labeled golf carts in the waiting area outside Gregory Gym on Speedway. Postgame shuttles run from approximately the middle of the third set until 30 minutes after the game ends. CRP also staffs an information kiosk located inside the main arena gate of Gregory Gym. A CRP representative is available to answer questions, provide stadium maps and distribute Tag-A-Kid wristbands. The free Tag-A-Kid wristband provides contact and seat information for your child, in the event that he/she gets separated from your group. BASEBALL CRP at baseball is offered during all home weekend series and tournaments. CRP shuttles at baseball run from the parking areas surrounding UFCU Disch-Falk Field before and after home games. The shuttle stop points at the stadium are located at the home plate and left field gates. This shuttle service gives priority to those fans who may be mobility, hearing, or visually impaired. To ride the shuttle to the stadium, look for our clearly labeled golf carts. Attract the attention of the driver, who will be happy to come pick you up. Pregame shuttles run one hour prior to first pitch through the 2nd inning. To ride the shuttle away from the stadium, locate labeled golf carts in the waiting area outside the home plate and left field gates. Postgame shuttles run from approximately the middle of the 7th inning until 30 minutes after the game ends. CRP also staffs an information kiosk located inside the home plate gate of UFCU Disch-Falk Field. A CRP representative is available to answer questions, and distribute Tag-A-Kid wristbands. The free Tag-A-Kid wristband provides contact and seat information for your child, in the event that he/she gets separated from your group. SOFTBALL CRP at softball is offered during all home weekend series and tournaments. CRP shuttles at softball run from the parking areas surrounding Red & Charline McCombs Field before and after home games. The shuttle stop points at the stadium are located at the first and third base gates. This shuttle service gives priority to those fans who may be mobility, hearing, or visually impaired. To ride the shuttle to the stadium, look for our clearly labeled golf carts. Attract the attention of the driver, who will be happy to come pick you up. Pregame shuttles run one hour prior to first pitch through the 1st inning. To ride the shuttle away from the stadium, locate labeled golf carts in the waiting area outside the first and third base gates. Postgame shuttles run from approximately the middle of the 5th inning until 30 minutes after the game ends. CRP also staffs an information kiosk located inside the home plate gate of Red & Charline McCombs Field. A CRP representative is available to answer questions, and distribute Tag-A-Kid wristbands. The free Tag-A-Kid wristband provides contact and seat information for your child, in the event that he/she gets separated from your group. |
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