Texas
February 22, 2012
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Customer Relations Program (CRP)
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Photo gallery: Customer Relations Program

UT Athletics is eager to serve the many fans who visit our facilities on gamedays. Several services are in place to ensure that all fans can get the most out of the experience:

  • Gameday shuttle service to and from ADA parking lots, courtesy of Round Rock Auto Group (football and baseball)
  • Tag-A-Kid (football games only)
  • Information stations (football games only)

The Customer Relations Program is designed to assist all patrons, and especially those who may be mobility, hearing or visually impaired. CRP offers a shuttle service to and from ADA parking lots before and after each home football and baseball game.

For more information, please call (512) 471-7323 or email CRP@athletics.utexas.edu.

BASEBALL

  • Baseball shuttle service map Get Acrobat Reader
  • Gameday shuttle service to and from ADA parking lots, courtesy of Round Rock Auto Group
  • Kids Play Place (information coming soon)

CRP assists fans walking to and from UFCU-Disch Falk Field by offering an ADA shuttle service from the home plate and left field gates before and after the game. Pregame shuttles run approximately one hour prior to first pitch through the second inning, and postgame shuttles begin leaving from both gates during the middle of the seventh inning. The shuttle service is only offered during tournaments and all home weekend series.

SOFTBALL

CRP assists fans walking to and from Red & Charline McCombs Field by offering an ADA shuttle service from the home plate and right field gates before and after the game. Pregame shuttles run approximately one hour prior to first pitch through the second inning, and postgame shuttles begin leaving from both gates during the middle of the fifth inning. The shuttle service is only offered during tournaments and all home weekend series.

FOOTBALL

CRP shuttles run on five designated routes, associated with five specific gate locations -- Gates 1, 7, 16, 27 and 32. In addition, a stadium loop shuttle rotates between all gates, pregame and postgame.

To ride the shuttle to the stadium, look for our clearly labeled golf carts at any point along the route. Attract the attention of the driver, who will be happy to come pick you up. The stadium loop route runs clockwise around the stadium block during this period. Pregame shuttles run three hours prior to kick off through the middle of the first quarter.

To ride the shuttle away from the stadium, locate labeled golf carts in the waiting area outside of Gates 1, 7, 16, 27 or 32. The stadium loop route runs counter-clockwise around the stadium block during this period. Postgame shuttles run from the beginning of the fourth quarter until one hour after the game ends.

CRP also staffs information stations located inside Gates 1, 7, 16, 27 and 32. A CRP representative is available to answer questions, provide stadium maps and distribute Tag-A-Kid wristbands.

The free Tag-A-Kid wristband provides contact and seat information for your child, in the event that he/she gets separated from your group.

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